Privacy Statement Gcloud Technology

Gcloud Technology Sdn. Bhd. is responsible for the processing of personal data as shown in this privacy statement.

Last modified: 29 Oct, 2021

2. Handling of personal data

Privacy-sensitive data, or personal data, are processed via our website. Gcloud Technology Sdn. Bhd. considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.

 

In our processing, we comply with the requirements of the privacy legislation. This means, among other things, that:

  • We clearly state the purposes for which we process personal data. We do this through this privacy statement;

  • We limit our collection of personal data to only the personal data that is necessary for legitimate purposes;

  • We first ask you for explicit permission to process your personal data in cases where your consent is required;

  • We take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;

  • We respect your right to access, correct or delete your personal data at your request.

 

In this privacy statement, we explain which personal data we collect and use and for what purpose. We recommend that you read them carefully.

3. Personal data we process

Gcloud Technology Sdn. Bhd. processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data that we process:

  • I and ID details

  • Telephone number

  • E-mail address

  • IP address

  • Specific data that you provide to us yourself

This data is only processed on the basis of the aforementioned purposes and principles in section 4.

4. For what purpose and on what basis do we process personal data?

Gcloud Technology Sdn. Bhd. processes your personal data for the following purposes:

  • Sending our newsletter

  • To be able to call or e-mail you if this is necessary to be able to carry out our services

  • To inform you about (changes to) our services and products

  • Analyzes your behaviour on the website to improve the solution or site, analyze trends and manage the solution or site.

Contact form and question form

We offer via our website the possibility to fill in a contact form and to ask questions via a question form. You will be asked to fill in various details so that we can handle and/or answer your question. You choose which data you provide. The data you send us will be kept for as long as necessary for the complete answering and handling thereof.

Newsletter

We offer a newsletter with which we share information with interested parties about e-commerce-related matters, including relevant laws and regulations, market developments, market research, related products and/or services of Gcloud Technology Sdn. Bhd. and third parties. You can register for this via the website. Your email address will be automatically added to the list of subscribers. Furthermore, each newsletter contains a link with which you can unsubscribe.

Other contacts

In addition to the information on our website, we can also inform you about our products and services via:

  • mail

  • email

  • social media

  • telephone

5. How long do we keep personal data?

Gcloud Technology Sdn. Bhd. does not store your personal data longer than strictly necessary for the purposes for which your data was collected.

  • Customers, duration of the contract term, then a maximum of 24 months

  • Website visitors, up to 3 months

  • Newsletter, until deregistration

  • Contact form data, to handle a question or issue

The data will then be deleted when it is no longer necessary for the purposes for which your data was collected unless there is a legal obligation that requires longer retention (such as the seven-year tax retention obligation for payment data).

6. Sharing personal data with third parties

Gcloud Technology Sdn. Bhd. shares your personal data with carefully selected third parties if this is necessary for the execution of the agreement and/or to comply with any legal obligation. With companies that process your data on our behalf, we conclude a processing agreement to ensure the same level of security and confidentiality of your data. Gcloud Technology Sdn. Bhd. remains responsible for these processing operations.

7. Cookies and similar techniques we use

Gcloud Technology Sdn. Bhd. uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit our website. Gcloud Technology Sdn. Bhd. uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. In addition, we place cookies that keep track of your surfing behaviour so that we can offer personalized content. On your first visit to our website, we have already informed you about these cookies and asked for permission to place them. You can opt-out of cookies by setting your internet browser so that it no longer stores cookies.

Google Analytics

We use Google Analytics to keep track of how visitors use our website. We have concluded a processing agreement with Google that contains agreements about the handling of our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services and we have the IP addresses anonymized.

8. Viewing, modifying or deleting data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the processing of your personal data from Gcloud Technology Sdn. Bhd. You can also submit a request to request a data transfer for data that we use with your consent, or indicate with reasons that you want us to restrict the processing of personal data.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to freshworks-my@g.company.

To ensure that the request for access has been made by you, we ask you to identify yourself adequately. We will respond to your request as soon as possible, but no later than within four weeks.

9. How do we protect personal data?

Gcloud Technology Sdn. Bhd. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us via freshworks-my@g.company.

10. Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is advisable to consult this privacy statement regularly so that you are aware of these changes.